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What size file should I make for my card?

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What kind of paper are my cards printed on?

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What program(s) should I use to make my card?

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How do I calibrate my monitor?

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What resolution should my images be in?

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How fast can I get my cards done?

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When can I give you my digital file so that I can pick my cards up on Friday?

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Can I get my cards rushed and pay extra?

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Are your operations MAC or PC based?

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What type of media do you accept files in?

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Do you print in all colors? or 4 Colors?

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Can I have full color on the back of my business cards or postcards?

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What do I do if I don’t have a computer file?

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I live in the United States, do I have to pay those horrendous Canadian taxes?

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I need only 500 cards, not 1000. Will you print me 500?

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Can you print my business or postcards on a different color paper stock?

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Do you print in pantone colors?

Please use industry standard graphics programs such as Photoshop, Quark, Illustrator and Corel Draw. If you are using any other programs like Pagemaker, Power Point, etc. please save the file as a tiff, bmap, eps, or jpeg.
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No you can't because it loses all formatting when imported into our graphics programs. Please see our Computer File Specifications Sheet for proper file formats.
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When you print a color card on white stock you don't want the card to have a white edge if your business card has an image or background that goes to the edge of your card. In order for us to print you a card that is 2x3.5 or 4x6 etc. You need to design your card larger than it will be when it is cut down. A 2x3.5 card should be set up at 2.125x3.625 with the image or color extending to fill that entire space. Add .062 inches all the way around your card for bleed. If you don't do this and you leave a white border or black border for bleed, when your card is cut down it will have an edge of white or whatever color you put in there. If you have a photograph some of the image HAS to get cut off so you don't get a white edge. Accept that and design accordingly. If you want to leave a border make sure it's a 1/4 inch thick otherwise it will not look even when it is cut down. See our templates for detailed instructions.
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For business cards, you should make your card 2.125 x 3.625 which will be cut down to 2” x 3.5”. The extra 1/16th inch around the card is required for cutting purposes and is called a bleed. For 4” x 6” postcards you will make your file 4.125” x 6.125”. For all other sizes, just add the required bleed of 0.125 inch.

Note: Make sure your type is set in at least another 1/8th inch from the final cut down size of card.
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All business and postcards are printed on 12 pt. Cornwall stock which is coated on both sides. In addition, we UV coat the front of your card to stop the ink from smudging and to give your cards an added shine.
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We recommend that you use the following programs. Quark Xpress, Adobe Photoshop, Adobe Illustrator or Corel Draw. Each program has its own strength and weakness. We recommend that you view and setup your pictures files in Adobe Photoshop (make sure you have calibrated your monitor) and your type in Quark/Illustrator/Corel Draw. We also accept Illustrator and Corel Draw files, however they are not the best for displaying accurate colors. If you don’t have any of these programs, we can still accept files if you are able to save them as a .tiff or .eps format at 300dpi quality.

Note: Save all your images at 300 dpi resolution and in CMYK colors not RGB colors.
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Call us at (416) 431-6054,or e-mail us or fax us with a return address and ask for a calibration disk and/or postcard.  You will need Photoshop to do so.
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To ensure that your pictures come out as crisp and clear as you see them on
your monitor, we highly recommend that you save all your .tiffs at 300 dpi.

Note: Do not expand, blow up or re-image a low resolution image to 300 DPI. (This process does not enhance the actual picture it just creates a larger file size.) Sometimes you can bypass this rule if you have a large ( ie. 8" x 11") low resolution picture (72 DPI) and you want to reduce its size to (1 x 1.38) and increase its resolution to 300 dpi.
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Our turnaround time is a Friday to Friday, 1 week basis. This is the fastest in the printing industry for traditional high quality offset gang printing.
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This is a very important question. Many customers misinterpret our 1 week turnaround time. They think if they bring their file to us by Monday they should be able to pick up their cards the following Monday. However, we print on a Friday to Friday basis. During the week, we collect our customers files and make sure they are correct and usable so if any corrections need to be made they can be done by Friday's deadline.

Although the deadline is Friday, we highly recommend that you send us your files sooner. We can not guarantee that space will be available for you on our flats if your file comes in Friday. There is always a mad rush on Friday so it's 1st come 1st serve basis until our flats are full. In addition, all orders require a 50% deposit to go to print. For our long distance customers, from the USA or across Canada, who have sent us files by e-mail or via our ftp site, we need 100% payment. Print out and fax a Visa or Master Card Slip or call us and we'll fax you one.

Note: We do not hold a spot on our flats without a deposit or full payment.  Nor do we work on your files until we receive a complete order form.  Please ensure your file names that are submitted are written on your order form so we can link your files to your order.
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We are pleased to offer the fastest turnaround time to all our customers. Average turnaround times are at least three weeks. However, there are always customers who for one reason or another require their cards faster than a week and are willing to pay extra. Unfortunately due to the printing nature of our business, cards can't be printed any faster than we do them. Let me tell you why.

The reason we can’t print faster is because we give you more for your money. We don’t print by using low quality digital printing, but high quality offset printing. After collecting your files by Friday and getting you to proof it by noon Monday, we prepare our flats for film. Film is needed to print your cards at a high quality 175 line screen and 3386 DPI resolution. On Tuesday/Wednesday your cards are printed on our Komori offset press. On Wednesday evening your cards are UV coated (an added expense we incur that other printers don’t, since it enhances the finished quality of your cards- by keeping the ink from smudging and giving your cards a glossy finish). On Thursday we cut and box your cards. By Friday they are ready for pickup or shipping. I hope this helps clarify why it takes a week.  The earliest cards are ever shipped out is Thursday evening.
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We are both. We have the latest G4 Power Macs. for Macintosh users and Pentium III processers for PC users.
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We accept, floppy disks, zip disks, CD ROMs and Syquest 44, 88, 200.
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I've had to answer this questions personally myself a few times. Our logo Go 4 Color has two meanings. It means Go for Color, and Go four Color.

Firstly, we'd like prospective customers to spice up their business cards by using color, artwork and pictures. Secondly it means we print using 4 colors CMYK (Cyan, Magenta, Yellow and Black) ink colors. These four different colored press inks allow us to print the entire spectrum of colors. So you can print as many colors as you want as long as they are CMYK colors.
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Yes, we print color on the back as well. We do not UV coat the back of the cards so you can still write on them. Color on business cards is $50 Cdn. or $30 U.S. on postcards it's $75 Cdn. or $50 U.S. Color Cards have a bi-weekly turnaround rather than friday to friday.
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Many prospective customers don't have the resources or know how to create a computer file but would like to get postcards and business cards in color. We can setup a card for you if you know what you want on your card. (We recommend you stop by our office to look through our card book to get some more ideas or ask us to mail you some samples.) It is common for customers to bring us artwork, photos, slides, etc. they'd like scanned for their cards and a layout of text on paper. We then make a digital file for you which costs you only $50.00 plus scanning charges.

Note: We do not design your card. You need to think of what you want on your card and we'll make it happen. However, if you want someone to create a unique design (logo, etc.) you can hire a professional Graphic Designer, who will be able to create it for you. We can recommend one if you would like.
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Fortunately No! Free Trade has brought down the tax barriers and US customers can freely place orders without worrying about paying tax.
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Unfortunately we can’t. Our minimum run is for 1,000 business or postcards. But our price for 1,000 cards is the same if not lower than most people charge for 500 cards.
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For larger businesses who order 30 or more business cards or 12 or more postcards we can. Otherwise our routine printing is on 12 pt Cornwall, double coated, white stock.
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We recommend that you convert your pantone colors into the nearest CMYK equivalent. However, we can print spot colors on your cards but it is expensive because you do not share the cost of this special color with the other customers on the flat.
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